However, if you use Citrix with high privileges and then log in with a regular domain user account, it’s a breeze. For those who want to fix it, that means one thing.
The purpose of today’s guide is to show you how to easily run Citrix applications and desktops. Below is a list of corrections you can make in this respect.
How do I fix a Citrix receiver boot error in Windows 10?
1. Application update
If one or more Citrix Receiver applications do not work on Windows 10, you must update them first.
Immediately click on the dropdown list next to your name in the top right corner of the menu. Then click Update Applications and check if the problem persists.
2. Give full rights for user account
If you want to run Citrix Receiver again effortlessly on Windows 10, please note that the user account in HKEY_USERSER_SIDSOFTWARECitrix on the client machine requires full permissions.
Therefore, we recommend that you ensure that you have the necessary rights to retrieve the registration key of the user account you are using to login to Citrix Receiver. If the user account of the domain has no rights, delete the Citrix registration key after making the backup. Then close the Citrix receiver and start again.
The registration key is created again, this time with all necessary authorizations.
3. Download the latest available version
- Find the Citrix receiver icon in the taskbar.
- Right-click on it and select Advanced Settings.
- See the About section for the version.
- In your browser, go to receiver.citrix.com.
- Then click Download for Windows.
- The latest available version of the Citrix Workspace application should be listed there. Compare your version with this one.
- If the online version is different, download the new version.
Do you want to make sure your computer is up to date? Read this handy guide to activate automatic updates.
4. Citrix receiver Reset
- First, right-click on the receiver icon in the system tray.
- Click on the Advanced Settings button.
- Select the Reset Receiver option.
- You will be asked if you are sure you want to return the receiver to its factory settings. Confirm with Yes, reset the receiver.
- Enter remote.ptlgateway.net.
- In Citrix Receiver, you will need to add your account again. Enter your username and password for the domain. You may be asked twice to log in.
- You can also check the box for proof of identity.
If the situation worsens and nothing works, restarting the Citrix Receiver may help. Follow the steps above and you can now log on to Citrix as usual.
Note that the reset does not affect the installation of the receiver or the plug-in modules, the ICA-lock settings for individual devices or the GPO. However, accounts, applications provided by the SB plug-in, cached files and stored passwords will be deleted.
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