How do I fix a bug in the FFXIV patch files?
3. Connecting to a VPN server
Some users have fixed the ‘Unable to download patch files’ error when using VPN when downloading.
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2. Disable third-party antivirus software.
First of all, try to deactivate all active third-party antivirus programs. To do this, right-click the Antivirus Utility icon in the system tray on the right side of the taskbar and select Disable/Disable.
You can also deactivate the antivirus software for a certain period of time. Then try to download the patch update with the virus shield disabled.
3. Disable Windows Defender Firewall
- If you do not have a third-party antivirus program installed, temporarily disable the Windows Defender Firewall.
- Click on the Type button to search on the left side of the taskbar.
- Type the keyword Firewall in the search box to find the Windows Defender Firewall.
- Click Windows Firewall Defender to open the control panel applet.
- Click Enable or Disable Windows Defender to open the options in the screenshot below.
- Select the two Disable Windows Defender Firewall radio buttons and click OK.
- Then try downloading the required FFXIV patch files with the Windows Defender Firewall disabled. Activate the firewall when you update the game.
4. Change your DNS server to Google.
- Press the Windows key + the key combination R.
- Type ncpa.cpl in the Run menu and click OK to open the network connections in the control panel.
- Right-click on your active network connection and select Properties.
- In the window that opens, select Internet Protocol Version 4 and click the Properties button.
- Select Use the following DNS server addresses.
- Enter 8.8.8 as the value for the desired DNS server.
- Then enter 220.127.116.11 in the Alternative DNS Server field as shown in the screenshot below.
- Check the control parameters on the output.
- Click OK to close the windows.
- If Google DNS does not solve the problem, try entering the values 18.104.22.168 and 22.214.171.124 in the Preferred and Alternate DNS server fields.
- Reboot your laptop or desktop computer after changing the DNS.
5. Delete subfolder 4e9a232b
- Removing the FFXIV subfolder 4e9a232b is another possible solution for the Unable to download patch files error.
- To open the File Manager, press Windows + E at the same time.
- Click on Documents on the left side of the file explorer.
- From there, open the path to this folder in Explorer : My Games > Final Fantasy XIV A Realm Reborn > Downloads > Patch
- Then right-click on the subfolder 4e9a232b and select Delete. You can also click the Delete button on the Start tab.
- Then try to download the patches needed to update FFXIV offline via Steam.
These are some of the most likely solutions to the Unable to download patch file error, which can cause FFXIV to update again. Users who have fixed the same Final Fantasy bug with other resolutions not listed here can share them below.
FAQ: More information about FFXIV patches
FFXIV or Final Fantasy XIV is an MMORPG located in the same universe as the rest of the Final Fantasy series.
- What is the latest patch for FFXIV?
Patch 5.4 is the latest. If you have problems downloading, keep this troubleshooting guide handy.
- How many places in Storm Blood?
Stormbold has five patches. However, if you have a specific common error that needs to be fixed (such as 90002), check out our best solutions.
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Editor’s comments : This article was originally published in April 2020 and revised and updated in January 2021 for timeliness, accuracy and completeness.
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